Legal · Dobi by Veyra
Cookies and Storage Notice
In short
- You stay in control. You can clear this storage at any time in your browser settings.
- Our website only uses advertising cookies if you tap Accept in our cookie banner. Reject, or ignore it, and none are set.
- It keeps a few settings in your browser so pages work as you left them.
- Dobi, on our clients' sites, keeps a random device ID, settings and session details in your browser.
- This storage is there so Dobi works. It is never used for advertising.
- Our clients decide how Dobi's storage fits their own cookie notice.
1. About this notice
1.1This notice is from Veyra Ltd ("Veyra", "we"). It explains what our Dobi website, the Dobi Portal and the Dobi guide store on your device.
1.2We use browser storage (localStorage and sessionStorage) rather than cookies. The law treats these in the same way as cookies. sessionStorage is cleared when you close the tab. localStorage stays until you or the site clears it.
2. Our website and Portal
| What | Type | Why |
|---|---|---|
| Page and display settings | localStorage | Remembers interface choices, such as whether you have already booked a call, so pages work as you left them. |
| Portal log-in session | Browser storage | Keeps you signed in to the Portal. Needed for the Portal to work. |
| Your cookie choice | localStorage | Remembers whether you accepted or rejected advertising cookies, so we don't ask again. |
| Google Ads measurement (only if you accept) | Cookies, set by Google | Tells us which of our ads brought you to our website, so we can see which ads work. Loaded through Google Tag Manager. Google acts as a separate controller for this data. |
We only use advertising cookies on our website if you tap Accept in our cookie banner. To change your mind, clear this site's storage in your browser and the banner will ask again. Our pages load their font from Google Fonts, which means Google receives your IP address when a page opens. Google does not set cookies for this.
3. Dobi on our clients' websites and apps
3.1When a business adds Dobi to its site, Dobi stores the following in the visitor's browser. The business is the controller of this data. See section 9 of our Privacy Policy.
| What | Type | Why |
|---|---|---|
| Device ID (dobi.device) | localStorage | A random ID so Dobi can recognise the same browser, keep settings, link feedback and bug reports, and count visits without knowing who you are. |
| Return-visit code (dobi.v) | localStorage | A random code, with no name or email, so the business can see how many people come back. Never sent when your browser sends Do Not Track or Global Privacy Control, when the business turns it off, or after you opt out (opting out deletes the code and saves a small “opted out” note, dobi.optout, so it stays off). |
| Settings and progress (dobi.*) | localStorage | Your Dobi settings (such as reading aids, text size and voice), tours you have finished or skipped, prompts already shown, cached set-up details, and usage events waiting to be sent. |
| Session (dobi.session, dobi.src, dobi.resume, dobi.fb) | sessionStorage | Keeps track of the current visit: a random session ID, the landing page and any campaign tags in its address, where a tour was up to, and whether feedback was already asked for. |
| Preview (dobi.preview) | sessionStorage | Only used when the business is previewing Dobi from its Portal. |
3.2Dobi uses this storage only for its own function. It is not used for advertising and is not shared with advertisers.
3.3Each business decides how to describe Dobi's storage in its own cookie notice, and whether to ask for consent. Under our Subscription Terms, that is the business's responsibility.
4. How to control storage
You can clear or block site storage in your browser settings. If you do, Dobi will forget your settings and treat you as a new visitor.
5. Questions
Email george@veyraconsult.com. A real person will reply.